Privacy Policy

Information We Collect

StreamStack is committed to protecting your privacy. We collect the following information:

For All Visitors

• Anonymous usage data through Google Analytics
• Technical information like browser type and device
• Pages visited and time spent on the site

For Registered Users

• Email address (for account and communications)
• Encrypted password (stored securely, never in plain text)
• Account preferences and settings
• AI assistant conversation history
• Configuration files you submit for analysis

For Premium Subscribers

• Subscription status and billing period
• Feature usage metrics (for service improvement)
• Health monitoring agent data (if enabled)

Payment information is processed directly by Stripe and never stored on our servers. We only receive confirmation of payment status.

Google Analytics

We use Google Analytics 4 (GA4) to understand how visitors interact with our site. This helps us improve content and user experience.

Google Analytics uses cookies to track this information. You can opt out by using browser extensions like Google Analytics Opt-out Browser Add-on.

Google AdSense

We display advertisements through Google AdSense to support the free content on this site.

You can manage your ad personalization settings at Google Ads Settings.

Cookies

Cookies are small text files stored on your device. We use the following types:

You can control cookies through your browser settings. Note that blocking essential cookies will prevent you from logging in.

Payment Processing

All payments are processed securely by Stripe. When you subscribe to StreamStack Pro:

• Your payment details are sent directly to Stripe
• We never see or store your full card number
• Stripe provides us only with the last 4 digits for reference
• Billing is handled entirely by Stripe's secure infrastructure

Please review Stripe's Privacy Policy for details on how they handle your payment information.

Third-Party Links

Our guides contain links to external tools and services. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any external site you visit.

Data Retention

We retain data as follows:

• Account data: Retained while your account is active. Deleted within 30 days of account deletion request.
• AI conversation history: Retained for 90 days to provide context in your conversations. You can delete conversations at any time.
• Health monitoring data: Retained for 30 days for trending and alerts.
• Analytics data: Retained according to Google's default policies (typically 14-26 months).
• Subscription records: Retained for legal and accounting purposes as required by law.

Your Rights

You have the right to:

• Access your personal data and download it
• Correct inaccurate personal data
• Delete your account and associated data
• Cancel your subscription at any time
• Opt out of analytics tracking
• Manage your ad personalization preferences
• Object to processing of your data

To exercise these rights, contact us at [email protected] or manage your account settings directly in your account dashboard.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the site after changes constitutes acceptance of the new policy.

Contact Us

If you have questions about this privacy policy or your data, please contact us at:

[email protected]